In today’s world, technology shapes how we work, play, and interact. It has almost become part of our humanity. The perpetuation of technology will evolve further in the next coming years. Many countries around the world were affected by the COVID-19 pandemic. As a result of the pandemic, technology trends such as e-commerce and remote working increased. Even after the pandemic has passed, these trends are likely to persist. Many have questioned whether COVID was a life-saving or life-changing event.
The following are the 5 major tech trends accelerated by COVID-19:
- Remote Workforce: Remote working isn’t a new concept. However, with the advent of Covid-19, it has been accelerated exponentially. The Covid-19 debacle had resulted in millions of job losses and a ripple effect of disruption in millions of lives. It also forced thousands of companies to embrace remote working methods in order to survive – which is good for some and bad for others. The possibility of working at home (WFH), however, is not available in some sectors, such as manufacturing and agriculture. In any case, remote work will remain a reality. As technology advances, more options have become available for people to work remotely from any location. In spite of remote workforces having existed for years, advancements such as virtual private networks (VPNs), voice over internet protocols (VoIP), virtual meetings, cloud computing, artificial intelligence, work collaboration tools and even facial recognition technologies will play a significant role in its acceptance. Remote work and mobile collaboration are no longer perks but essential to competitive success. Many organizations are still tied to an outdated learning and development process that is fragmented, disconnected, and inefficient. For these organizations to thrive in this new digital landscape they must completely reimagine how they provide learning and development to their employees. As we don’t expect Covid-19 to end soon, social distancing and WFH will continue to impact our workforce, and we will need to continue shifting priorities and empowering our workforce to adapt. The benefits of remote work include preventing virus spread, reducing commute time, and offering more flexibility.
- Digital learning: In a blink of an eye, Covid-19 halted physical education establishments around the world, forcing teachers and students to switch to digital learning. As technology continues to develop and improve, digital learning is becoming more popular. Education institutions are adopting technologies such as VR/AR, robotic teachers with artificial intelligence, and 3D printing to sustain learning. You can now obtain information instantly, at your convenience. No matter how you choose to consume media, be it social media, video streaming sites, websites, podcasts, or books, the internet is the future delivery mechanism for information. Students are able to view interactive courses and lessons online. The most compelling aspect of digital learning is the ability for students to attend class without leaving the comfort of their own homes. This allows students to be more flexible for transportation and better prepared for life in a constantly changing and growing workforce. Due to distance and time constraints, students can also study areas they would not otherwise be able to due to a lack of time or access to resources.
- Contactless and digital payments: It’s another trend using tech that’s convenient to pay for all purchases and orders today. COVID-19 can be prevented from spreading by using contactless digital payments such as e-wallets and cards. Digital payments make it easier for people to buy goods and services online, pay for utilities, or receive stimulus funding more quickly.
- Telehealth: In McKinsey’s study, 57% of people surveyed felt that telehealth was more beneficial than prior to COVID-19, and 64% said that it was more comfortable to use. The raging COVID-19 situation is undeniably driving the use of telehealth. Technology like IoT wearables and chatbots now play an extremely important role in the delivery of primary care. A large number of people can receive primary care via telehealth while containing COVID-19. With IoT wearables, you can track your vital signs. Patients can also use chatbots to make initial diagnoses based on their symptoms.
- E-commerce: The tremendous growth of online e-commerce has caused a major shift in consumer spending. To meet the growing demand for e-commerce functionality, companies now need solutions that are designed specifically for online stores and marketplaces. The digital economy and technology have spawned a new wave of startups. As these ventures grow, they will develop new ways of working and advancing commerce. Organizations like Groupon and Upwork arose to bring together buyers and sellers. This e-commerce model has paved way for companies like Amazon, eBay, Etsy, and others. Services such as Amazon Web Services (AWS) Cloud have also shaped how companies work as they look towards higher collaboration and innovation. This is only the beginning of what is possible with cloud computing as more users build applications on top of these services and create platforms that can scale quickly and adapt to new technology seamlessly.